Last updated: July 8, 2026. This Privacy Policy explains how Khawaja Engineering Services collects, uses and protects information submitted through khawajaengineering.com.

1. Information We Collect

• Contact details such as name, email address, phone number, company name and delivery city when you submit an inquiry or contact form.
• Product inquiry details such as product name, SKU, model number, quantity, technical requirement and message text.
• Account and order information if you register, log in, save wishlist items or use order tracking.
• Website usage data such as pages viewed, browser type, device type and referral source through analytics and server logs.

2. How We Use Information

• To respond to product inquiries for electrical, pneumatic, mechanical, hot melt, VFD, PLC, HMI, sensor, tools and automation products.
• To provide current price, availability, delivery information and technical support.
• To improve website performance, search experience, product listings and customer service.
• To protect the website from spam, misuse, unauthorized access and fraudulent activity.

3. Cookies and Analytics

We may use cookies and Google Analytics to understand visitor behavior, popular product categories and website performance. You can disable cookies in your browser, but some website features may work less smoothly.

4. Sharing of Information

We do not sell personal information. Information may be shared only with trusted service providers, delivery partners, email providers or technical support teams when needed to process your request or operate the website.

5. Data Security

We use reasonable technical and administrative measures to protect customer information. No online system is 100 percent secure, so please avoid sending sensitive payment credentials or confidential industrial drawings unless requested through a secure channel.

6. Data Retention

Inquiry and contact information may be retained for follow up, service history, quotation records and legal or business requirements. You may request correction or deletion of your contact information by contacting us.

7. Contact

For privacy questions, contact Khawaja Engineering Services through the website contact form or email support@khawajaengineering.com.