Specialist – Application Support in Dubai
HIRING: Specialist – Application Support in Dubai
Role: Specialist – Application Support
Location: Dubai
Position: Permanent
Are you a skilled application support specialist looking for a permanent role in Dubai? We are seeking a talented individual to join our team and help us drive automation solutions, ensuring our software applications are running smoothly and efficiently. If you have a knack for problem-solving and a passion for technology, this could be the perfect opportunity for you!
Responsibilities
As a Specialist – Application Support, your key responsibilities will include:
- Conduct Workshops: Engage with businesses to understand their objectives, challenges, and opportunities for automation.
- Design and Develop Solutions: Create and support automation solutions that align with business goals and industry best practices.
- Manage External Providers: Oversee external consultants and providers, ensuring proper documentation of processes and technology implementation.
- Software Management: Install, configure, and upgrade software applications, keeping them up-to-date and compatible with our systems.
- IT Collaboration: Work closely with other IT teams to integrate applications into the IT infrastructure.
- Performance Monitoring: Monitor application performance, troubleshoot issues, and ensure optimal functionality.
- Maintenance: Apply software updates, patches, and hotfixes to maintain security and reliability.
- Disaster Recovery: Perform regular backups and disaster recovery tests for critical applications.
- Technical Support: Provide technical support to end-users, resolving software-related issues and inquiries.
Requirements
To be successful in this role, you should have:
- Educational Background: A Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience: A minimum of 4-5 years of hands-on experience with Microsoft Power Platform.
- Software Proficiency: Proven experience working with a variety of software applications in a corporate or enterprise setting.
- Low-Code Solutions: Proficiency in Microsoft Power Apps and SharePoint to develop low-code solutions.
- Workflow Automation: Proficiency in Power Automate for creating workflows, integrating, and automating business processes, and utilizing connectors and triggers.
If you meet the above requirements and are ready to take on an exciting new challenge, we would love to hear from you!
How to Apply
Interested candidates can send their CV to Nadja at Nadja@marc-ellis.com
Join us in Dubai and be part of a dynamic team dedicated to innovation and excellence in application support and automation. Apply today!